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The purpose of Revelation Software's Online Discussion (also referred to as the discussion) is to provide you with a forum for exchange of information, opinions, feedback and comments. Please read the following rules before participating in Revelation Software's Online Discussion.
The right to use the Online Discussion is personal to you. You are not required to use your name or to disclose any confidential information. The discussion areas exist to help you and other developers become more productive and stay competitive. The online discussion is not a source of official Revelation Software information. For official information, please refer to official sections of the Revelation Software web site. Any information gathered from the discussion should be treated as advice, to be followed only at your own risk.
Rules and Regulations
The following rules apply to all discussion participants.
- Do not use obscene or offensive language.
- Do not submit anything that is libelous, abusive, hateful, an invasion of privacy, harmful to other users or harmful to the business interests of Revelation Software.
- Do not post unauthorized advertising. This includes soliciting other members to buy or sell any products or services without the prior written consent of Revelation Software.
- Do not use the discussion areas for unlawful purposes. Do not do anything that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, state, national or international law or regulation.
- Do not disrupt or interfere with the discussion areas.
- Do not alter or tamper with any information or material on or associated with the discussion.
- Do not submit any materials that violate the copyright or any other personal or proprietary rights of any third party.
- Cross Posting (i.e. copying posts from one discussion group to another) is prohibited without the express written consent of Revelation Software.
- By participating in the discussion, you grant Revelation Software the unrestricted right to use, reproduce, and distribute any material you post to the discussion in any present or future medium and for any purpose, including commercial purposes.
- Revelation Software reserves the right to remove objectionable materials or anything that violates our submission rules and to take any action deemed necessary, including suspension or expulsion from the discussion, against any participants who interfere with the discussion or violate discussion rules.
Revelation Software makes no warranties relating to any subject matter or service accessed or obtained through the discussion. We also disclaim any and all warranties express and implied, except where prohibited or limited by law. Specifically, Revelation Software makes no representations about the suitability of any software, or about any content or other information, accessible on this service from whatever source, for any purpose. This service is provided "as is" without any express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, conformance with description, or noninfringment.
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Revelation Software is a full service application development tool company providing you with comprehensive support and training services to ensure your success with our products and your endeavors. Our programs include phone-based and web-based technical support and complete product training at our corporate headquarters in Westwood, New Jersey; product training is also available regionally through Authorized Training Centers. In addition, we offer rich informational resources on this web site, including the Online Discussion, our Knowledge Base, as well as downloads of clients and patches. Most importantly, we have people dedicated to making your partnership with Revelation a successful one.
Support Links
Knowledge Base (Registered users only)
Online Discussion (Registered users only)
Training Links
Revelation Software offers regularly scheduled classes for OpenInsight.
To find out more about schedules course descriptions, and training fees, call us at 800-262-4747 or 201-594-1422.
Introduction to Development in OpenInsight
Intermediate Development in OpenInsight
Advanced Topics in OpenInsight
Introduction to OpenInsight for Web (O4W)
All classes are subject to change and/or cancellation without notice.
Registration for class closes one week prior to the start date of the class.
We have Authorized Training Centers located throughout the United States, Canada, United Kingdom and New Zealand.
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Revelation Software Technical Services Overview
Revelation Software delivers a portfolio of application development tools, deployment products and companion services that enable developers to successfully implement robust, network-based applications. Our strategy of ensuring the preservation of information systems and application investments by our developer and user community has enabled our customers to reuse, extend, enhance, and leverage their investments in skills, and to successfully protect their investments in business applications.
Revelation Software's mission is to excel and provide leadership in the design, development, delivery, service, and support of component-based application development tools for network computing architectures. Our goal is to lead the market by enabling professional application developers and development teams to implement and deploy distributed Web- and network-based packaged and custom business applications. Technical Services provides the focal point for this goal.
The services described in this brochure are primarily for Revelation customers in North America. For information on services offered in Europe, Asia and Africa, contact our UK partner at +44 (0)208 912 1000 or
Revelation Software offers a wide variety of pay-for and free Technical Support programs. Within the portfolio is a combination of support programs to fit your particular needs. See the table below for a summary of our Technical Support Offerings.
- Installation Support - To ensure your successful start-up with our products, we offer free 30-day installation support to our registered OpenInsight, and registered Network Products customers. Installation support covers the installation process and questions that may arise during the install. To take advantage of your free 30 days of Installation Support, just call our Customer Care Department and provide them with your invoice number. Installation Support is available Monday through Friday, 9am to 5pm eastern time.
- Annual Basic Support - Basic Support provides WORKS customers access to our expert staff of Technical Support Analysts for support on most basic features documented in standard Revelation Software product manuals through a technical support toll-free line. Annual Basic Support is available for OpenInsight through the WORKS program for $1,595 per developer (renewals are $995 per developer). See the section on OpenInsight WORKS for more details. To purchase a WORKS subscription with Basic Support, contact our Customer Care Department at (800) 262-4747 or (201) 594-1422. Basic Support is available Monday through Friday, 9am to 5pm eastern time.
- Public Online Discussion - Revelation Software offers extensive online technical help on our web site at www.revelation.com. The threaded “Online Discussion” is overseen by the Revelation Software Technical Services staff as well as the Revelation development and consulting community, including product developers and long-time users of our products. The Online Discussion is free and is available 24 hours a day. The primary source for responses on this forum is the Revelation community at large. Simply log on to https://revelation.com and go to “Online Discussion.”
- WORKS Online Discussion - Revelation offers a high-priority Online Discussion to all WORKS subscribers which is overseen by the Revelation Software Technical Services and Development staff, as well as other WORKS subscribers. The For WORKS Subscribers Online Discussion is free to WORKS subscribers and is available 24 hours a day. This discussion provides a priority forum for responses from Revelation Technical Support and Development. See the section on The WORKS Program for more details.
- Supported Products and Versions - In order to ensure that current customers receive the level and quality of support required, Revelation maintains a schedule of supported products and versions. Annual telephone technical support is available for current products — OpenInsight and Network Products. Within those product lines, Revelation will provide telephone support for all versions released within the past year. For telephone support on previous versions, or other product lines, an incident must be purchased.
- Incident Support - Revelation Software offers support for a single incident for OpenInsight, Network Products, and Advanced Revelation. Incident Support customers may speak to our Technical Support Analysts to resolve a particular technical issue for $500 per incident. To purchase an incident, please contact us at 1(800) 262-4747 or (201) 594-1422. Incident Support is available Monday through Friday, 9am to 5pm eastern time.
Technical Support Program | Delivery Medium | Cost | Available for | Versions supported | Primary Source |
Installation Support | Toll free telephone* | free | OpenInsight, Network Products |
current shipping version | Revelation Technical Support Analysts |
OpenInsight WORKS Support | Toll free telephone* | free to WORKS subscribers | OpenInsight | any version released within past year | Revelation Technical Support Analysts |
Incident Support | Toll free telephone* | $500 per incident | OpenInsight Network Products Advanced Revelation |
any version | Revelation Technical Support Analysts |
Online Discussion (Public) | Web | free | OpenInsight Network Products Advanced Revelation RevG |
any version | Revelation Community |
Online Discussion (WORKS) | Web | free to WORKS subscribers | OpenInsight | any version released within past year | Revelation Technical Support Analysts and Development |
*In U.S. only
Subcategories
What we do
Revelation Software delivers a suite of development tools, a database, and companion services that take full advantage of leading computing architectures and operating environments. Our flagship product OpenInsight is a NoSQL MultiValue database development suite that provides Windows, Web 2.0 and .Net tools to develop and deploy mission critical applications.
The company's strategy of ensuring the preservation of information systems and application investments by its developer and user community has enabled its customers to reuse, extend, enhance, and leverage their investments in business applications.
Revelation Software applications are characterized by the enduring nature of the solutions implemented using our products. Revelation Software continues to invest in technologies that enable systems implemented in its earliest development tools to operate successfully on modern 32-bit or 64-bit client and server operating systems, and can be extended to the Web.
Revelation Software continues to innovate new tools that natively exploit the capabilities of the latest operating systems, network computing platforms, and programming languages and techniques. The combination of this focus and a commitment to continuous improvement and innovation has enabled Revelation Software to thrive and prosper in the challenging and ever-changing market of software application development tools and deployment technologies.